+€37mSupported revenue growth
- Organizations onboarded
- 4,000+
- Users
- 20,000+

About me
Senior Product Manager with 7+ years in product roles and 9+ years across product and analytics, including internships—focused on AI platforms, enterprise SaaS and financial automation.
I lead complex platform initiatives from discovery through launch—setting product direction, aligning Product, Design, and Engineering, and translating customer and operational problems into reusable capabilities, clear trade-offs, and measurable outcomes.
Selected outcomes
Reported team outcomes and company-scale context behind Yichen’s work
+€37mSupported revenue growth
Global perspective
9+ years across product and analytics, including internships.
Selected experience
From product analytics to enterprise platform leadership, I connect customer needs, technical constraints and business priorities across Europe, North America and Asia.
Lead shared-platform integration and AP/AR product direction—from ERP connector onboarding to Cash Dashboard’s June 2026 launch. Align Product, Design and Engineering on access, orchestration and reliability.
Contributed to reported 35% integration-adoption efficiency gain · 55% lower support-ticket rateOwned CPX’s B2B sourcing vision, roadmap and PRDs for buyer and supplier workflows. Delivered AI/OCR document capabilities and a data-quality strategy, using product instrumentation to guide iteration.
34% better data accuracy and processing efficiency · Contributed to reported 67% higher customer engagementDefined MVP scope and roadmaps for SaaS location recommendations and online learning. Turned user research, NLP insights and product analytics into prioritized improvements.
Online-learning improvements contributed to reported 22% revenue growthResearched rider needs, daily habits and travel patterns for dockless bike sharing. Worked with data and operations on a product report for APEC-related analysis.
User discovery · Product analysis · Cross-functional researchAnalyzed usage and engagement KPIs with Python and SQL, identified product issues and supported A/B testing to improve the experience.
Contributed to 12% more positive feedback · 17% growth in customer trafficProfessional perspective

Engineering Lead & Developer Advocate, Axiom Technology Group | VP of Engineering & Technology, CP Group
Highlights Yichen’s understanding of B2B customers, clear technical communication, and cross-functional collaboration.
Download letter · PDF
VP Product Management · Quadient
Highlights Yichen’s product judgment, platform and AI work, and ability to turn ambiguity into practical direction.
Download letter · PDFOriginal letters in English. Summaries are paraphrased from each recommender’s professional assessment.
Product edge
Agents, evaluation, guardrails, workflow orchestration, and human-in-the-loop controls.
APIs, ERP connectors, multi-tenancy, identity, permissions, and shared capabilities.
Complex operational workflows made understandable, recoverable, and measurable.
Discovery, trade-offs, PRDs, stakeholder alignment, delivery, rollout, and measurement.
Education & credentials
University College Dublin · 2018—2019

Beijing Jiaotong University · 2013—2018
Agile product ownership and outcome-driven delivery
See the thinking in practice